Refund policy

We want you to have the best shopping experience with us! 😊 If you're not completely satisfied, we’re here to make it right.

Please read the details below so you’re fully informed:

👗 General Items

We care about your privacy and hygiene, especially when it comes to intimate apparel. For that reason, underwear, bodysuits, and lingerie are final sale unless there’s a quality issue. For other regular-priced items, if you're not happy, just contact our customer service within 30 days of purchase to request a return.

Please Note:

Customers are responsible for return shipping costs.
A 10% restocking fee applies for reprocessing and repackaging.

🎨 Custom Items

Because custom-made items are unique just for you, we cannot accept returns or exchanges. Once confirmed, custom orders cannot be canceled—but we’re sure you'll love your one-of-a-kind piece! ✨

🎉 Promotional Items

Items purchased at a special promotion, discount, or sale price are final sale and are not eligible for a refund. 🛍️

💔 Damaged or Defective Items

If your item arrives damaged or defective, we’re so sorry! 😞 Please reach out to us at love@comingcoming.shop and we’ll do everything we can to resolve the issue as quickly as possible.

💸 Refund Process

Once your return request is approved, you can choose one of the following:

Store credit for future purchases, or
A refund to your original payment method. Please allow 10 business days for processing.
Note: Original shipping fees and service charges are non-refundable.

We're here to help make things right, so don’t hesitate to reach out with any questions or concerns! 💌 Thank you for shopping with us! 🌟